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Home / About Us

About Us

Kaizen Solutions EU Limited is a U.K. based, family owned company. Over the years it has grown to be arguably the U.K's largest Bidet Shower and seat company online today.

The owner and founder spent over 15 years living and working in Japan. This is where the word Kaizen, part of our official registered company name originates. Its meaning in the Japanese language is to adopt a philosopphy of continual improvement to your business processes and products. The smallest of improvement applied consistently on a daily / weekly basis, no matter how small will eventually over the years lead to world class products and processes. So here at Kaizen we have to make a small improvement in our business everday of the week.

Our company philosophy is based on our owners corporate values gained whilst in Japan, simply your customer is King without him /  her you do not have a business. So quite simply we aim to provide the highest quality products at the keenest price supported by speedy desptch to you, our customer.

After-sales is not an after thought with us, you are treated in exactly the same manner after we have received your payment as you were prior to the purchase, so be assured if something does go wrong we will work with you in resolving any issue as quickly as possible to your entire satisfaction. If there are any doubts we will always err on the side of you, our customer.

Based near Berkhamsted Hertfordshire,  we manufacture, import and assemble from world class manufacturers from around the globe, providing us with access to the best technology available today.

All our products are checked to ensure they comply to stringent European legislation. We look forward to exceeding your expectations with both our products and service.

From our U.K. hub we deliver to more than 80 countries worldwide.